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Event Stack

Booking · Organisers, Attendees

Changes and cancellations

Plans change. When you move an event’s time or cancel a date, the people who booked hear about it straight away, and the money is looked after properly.

What you can do

Move an event or cancel it and everyone holding a place is emailed and notified. Paid places are refunded first.

  • Move an event’s time and tell everyone holding a place
  • Cancel a date and email and notify everyone booked on it
  • Stop a date with paid tickets being deleted until they are refunded
  • Remove an attendee, with a paid ticket refunded in full first
  • Show “This event has finished” once it is over, with a link to what is next

How it works

Changes and cancellations, step by step.

  1. Step 1

    Edit or cancel

    Change the time or delete the date in the event editor.

  2. Step 2

    People are told

    Everyone holding a place gets an email and a notification.

  3. Step 3

    Money is handled

    Paid places are refunded from your Stripe account before a date can go.

Related

Works well with.

All for organisers

Changes and cancellations

Want to see it with your own listings?

We can walk you through it in Studio and show how it would work for your region. Which features are on, and who pays for what if anyone, is set for each region.

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