Security and your data
Last reviewed 11 November 2026.
What we hold and why
Accounts, bookings, events, venues and organisations, so people can book and organisers can run their events. Only what people chose to share; nothing bought in or sold.
Who can see what
Attendees see their own bookings. Organisers see the people booked on their events. Venues see their rooms and enquiries. Platform owners see their platform. Reports never show a group under five.
Yours to take
Anyone can download their data or close their account from their profile. Organisers and platform owners can export theirs at any time.
Payments
Card payments by Stripe, straight to the organiser’s own account. Card details never reach us.
Sign-in and access
Each person has their own sign-in; teams have roles, so people see only what their job needs.
Where it is hosted
Where the system and its data are hosted, and the suppliers involved, are listed in the data processing agreement.
Data processing agreement
Platform owners can ask for our data processing agreement and the list of suppliers before signing.
Reporting a security problem
Email us with what you found. We reply within two working days and keep you told while we fix it.
Questions about this page: [email protected].