Choose what you are told about
Notifications lists what has happened; Account says which emails you get.
For people who go, organisers, venues and platform owners. You need an account first.
Step by step
Step 1: See what happened
Notifications lists bookings, changes and anything waiting for you.
Step 2: Open Account
Account lists each kind of email with a switch.
Step 3: Save
Switch off what you do not want and save. Booking emails always come: they carry your pass.
Related guides
- RelatedBooking emails in your wordsEmail wording lets you rewrite the booking and reminder emails.Read the guide
- RelatedOpt in or out of updatesAccount has a switch for updates from the platform; booking emails are not affected.Read the guide
More about this on Emails, reminders and notifications, one of our feature pages.
Was this helpful?
Reviewed 12 November 2026 and checked against the app that day. General information as at 12 November 2026, not legal, tax or financial advice. Screens show example data.