Refunds
A refund goes back to the card you paid with, usually within five to ten working days of the organiser making it.
For people who go. You need a paid booking first.
Step by step
Step 1: Your booking
A refunded booking says Refunded with the amount.
Good to know
Whether a cancelled place is refunded is the organiser’s rule, shown on the event page.
Related guides
- RelatedCancel a bookingOpen the booking from your home and choose Cancel my place; the place goes to the waiting list.Read the guide
- RelatedFind a receiptYour receipt comes by email when you pay; it is also on the booking.Read the guide
More about this on Bookings, waiting lists and approvals, one of our feature pages.
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Reviewed 12 November 2026 and checked against the app that day. General information as at 12 November 2026, not legal, tax or financial advice. Screens show example data.