Refund someone

From Attendees, open the person and choose Refund; it goes back to their card.

For organisers and venues. You need a paid booking first.

Studio: the Attendees screen in Business Event Stack

Video coming

Refund someone. About 1 minute.

The steps below are the same as the film will show.

Step by step

  1. Step 1: Refund from the list

    Choose how much and say why.

    Refund from the list: the Attendees screen in Business Event Stack

  2. Step 2: Every refund

    Refunds lists them with where each is.

    Every refund: the Refunds screen in Business Event Stack

  3. Step 3: Refunded

    They are told by email.

    Refunded: the Refunds screen in Business Event Stack

Related guides

More about this on Payments and memberships, one of our feature pages.

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Reviewed 12 November 2026 and checked against the app that day. General information as at 12 November 2026, not legal, tax or financial advice. Screens show example data.