Money
Connect Stripe, refunds, VAT and your membership.
4 guides in 2 parts.
/
Try , , . Press / to search from anywhere on the page.
Taking payments
3 guides
- Connect StripePayments, then Connect Stripe: Stripe asks about your business and your bank, then you can sell tickets.For organisers, venues and platform owners. 2 steps.Read the guide
- Refund someoneFrom Attendees, open the person and choose Refund; it goes back to their card.For organisers and venues. 3 steps.Read the guide
- Add a VAT numberAdd it on Organisation; it shows on every receipt.For organisers. 1 step. Partly in the app.Read the guide
Your membership
1 guide
Other topics
- Getting started9 guidesOpen
- Finding and booking15 guidesOpen
- Your passes and the day5 guidesOpen
- Calendars3 guidesOpen
- Running events19 guidesOpen
- Bookings and tickets9 guidesOpen
- Check-in5 guidesOpen
- Your website4 guidesOpen
- People and reports2 guidesOpen
- Venues and rooms11 guidesOpen
- Your platform23 guidesOpen
- Your data and privacy5 guidesOpen
Still stuck
Ask a person
- Booked on an event
The team that runs your platform can help with bookings and tickets; their address is in every email they send you.
- Running a platform
[email protected]. We usually reply within two working days.
- Something is broken
Report a problem: say what you did and what you saw.
- About your data
Security and your data says what is held and who sees it.