Your account and settings
Account holds what only you see: your name and job, your sign-in email and password, your time zone and which emails you get.
For people who go, organisers, venues and platform owners. You need an account first.
Step by step
Step 1: Open Account
From the menu under your name. Your name, job and industries are separate from any organisation or venue you run.
Step 2: Change your sign-in email
Under Sign-in and password. We send a code to the new address before it changes.
Step 3: Sign out everywhere
If you signed in on a shared computer, sign out of every device at once, asked first.
Step 4: Saved
Dates show in the time zone you chose, on every platform.
Good to know
Your account is yours, not your organisation’s: leaving a team does not close it.
Related guides
- RelatedSign in, reset or change a passwordSign in with your email and password; reset a forgotten password from Sign in.Read the guide
- RelatedChoose what you are told aboutNotifications lists what has happened; Account says which emails you get.Read the guide
- RelatedDownload your dataAsk from Account and we send a file of everything held about you.Read the guide
More about this on Emails, reminders and notifications, one of our feature pages.
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Reviewed 12 November 2026 and checked against the app that day. General information as at 12 November 2026, not legal, tax or financial advice. Screens show example data.