Check-in
Scan passes on a phone, find people by name, add walk-ins.
5 guides in 2 parts.
/
Try , , . Press / to search from anywhere on the page.
At the door
3 guides
- Check people inOpen the event’s door on a phone, scan each pass, and search by name for anyone without one.For organisers and venues. 5 steps.Read the guide
- Walk-insSearch by name; if they are not booked, Add a walk-in.For organisers and venues. 2 steps.Read the guide
- If a pass will not scanThe scanner says why in words; most of the time, searching by name fixes it.For organisers and venues. 4 steps.Read the guide
Setting up the door
2 guides
- Several phones on one doorEveryone on the door sees the same list; a person scanned on one phone shows as in on the others.For organisers and venues. 2 steps.Read the guide
- Check-in on a tabletOpen the desk screen on a tablet for a welcome desk.For organisers and venues. 1 step. Partly in the app.Read the guide
Other topics
- Getting started9 guidesOpen
- Finding and booking15 guidesOpen
- Your passes and the day5 guidesOpen
- Calendars3 guidesOpen
- Running events19 guidesOpen
- Bookings and tickets9 guidesOpen
- Money4 guidesOpen
- Your website4 guidesOpen
- People and reports2 guidesOpen
- Venues and rooms11 guidesOpen
- Your platform23 guidesOpen
- Your data and privacy5 guidesOpen
Still stuck
Ask a person
- Booked on an event
The team that runs your platform can help with bookings and tickets; their address is in every email they send you.
- Running a platform
[email protected]. We usually reply within two working days.
- Something is broken
Report a problem: say what you did and what you saw.
- About your data
Security and your data says what is held and who sees it.