Help for people who go
Find events, book a place, open your pass at the door. 35 guides, each with the real screens.
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Start here
Your first week
FirstCreate an accountChoose Sign in, then Create an account: give your email, confirm it with the code we send, and you land back where you were.Read the guide
ThenFind eventsAll events shows every event as a list, a calendar or a map; search and filters narrow it down.Read the guide
After thatFind your passYour QR pass is in the booking email and on your home; show it at the door.Read the guide
Most asked
What people who go do most
Find your passYour QR pass is in the booking email and on your home; show it at the door.Show me how
Cancel a bookingOpen the booking from your home and choose Cancel my place; the place goes to the waiting list.Show me how
Buy ticketsChoose Book, pick your tickets and pay by card; your pass and receipt come straight away.Show me how
Your topics
Browse by topic

Getting started
Your account, signing in, and moving between your roles.
7 guides
- Create an account
- Use your account on another platform
- Choose what you are told about
- Sign in, reset or change a password

Finding and booking
Find events near you, book a place, pay, and cancel.
15 guides
All 15 finding and booking guides
Your passes and the day
Your QR pass, the door, getting there and receipts.
5 guides
All 5 your passes and the day guides


Your data and privacy
Download what is held about you, close your account, use lists fairly.
4 guides
Open your data and privacy
Help for someone else: organisers, venues or platform owners and region admins.
Still stuck
Ask a person
- Booked on an event
The team that runs your platform can help with bookings and tickets; their address is in every email they send you.
- Running a platform
[email protected]. We usually reply within two working days.
- Something is broken
Report a problem: say what you did and what you saw.
- About your data
Security and your data says what is held and who sees it.