Help for venues

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Your first week

Most asked

List your venueSign in, add your venue’s name and address, and its page goes on the platform.Show me how
Answer hire enquiriesHire enquiries lists each request; confirm, decline or send a quote.Show me how
Write your arrival guideSay once how to get there and in; it shows on every event at your venue.Show me how

Your topics

Getting started
Your account, signing in, and moving between your roles.
7 guides
All 7 getting started guides
Finding and booking
Find events near you, book a place, pay, and cancel.
1 guide
- Pay a membership
Open finding and booking
Calendars
Put events in your own calendar and follow a platform’s.
1 guide
- Your events on a calendar
Open calendars
Running events
Your organisation, your team, and every way to list an event.
1 guide
- Invite your team
Open running events
Check-in
Scan passes on a phone, find people by name, add walk-ins.
5 guides
All 5 check-in guides
Money
Connect Stripe, refunds, VAT and your membership.
3 guides
Open money
Your website
Show your events on your own site, styled to match.
1 guide
- Add your events to your website
Open your website
People and reports
Totals, trends and every event’s numbers.
1 guide
- Your reports
Open people and reports
Venues and rooms
Your venue page, arrival guide, rooms and hire enquiries.
11 guides
All 11 venues and rooms guides
Your data and privacy
Download what is held about you, close your account, use lists fairly.
3 guides
Open your data and privacy

Still stuck

Booked on an event
The team that runs your platform can help with bookings and tickets; their address is in every email they send you.
Running a platform
[email protected]. We usually reply within two working days.
Something is broken
Report a problem: say what you did and what you saw.
About your data
Security and your data says what is held and who sees it.