Help for organisers

Start here

Your first week

1. 

   FirstSet up your organisationOrganisation holds your name, logo, a line about you and your links; every event shows them.Read the guide

2. 

   ThenPublish your first eventAdd an event, fill in the details, date, venue and tickets, then publish.Read the guide

3. 

   After thatCheck people inOpen the event’s door on a phone, scan each pass, and search by name for anyone without one.Read the guide

Your topics

Browse by topic

• 

  Getting started

  Your account, signing in, and moving between your roles.

  8 guides

  • Create an account
  • Move between your roles
  • Choose what you are told about
  • Sign in, reset or change a password

  All 8 getting started guides

• 

  Finding and booking

  Find events near you, book a place, pay, and cancel.

  2 guides

  • Pay a membership
  • Ask to hire a room

  Open finding and booking

• 

  Calendars

  Put events in your own calendar and follow a platform’s.

  2 guides

  • Follow a calendar
  • Your events on a calendar

  Open calendars

• 

  Running events

  Your organisation, your team, and every way to list an event.

  19 guides

  • Start running events
  • Publish your first event
  • Your events and each event’s page
  • Set up your organisation

  All 19 running events guides

• 

  Bookings and tickets

  Places, ticket types, approvals, the waiting list and who is coming.

  9 guides

  • Places and a limit
  • Who is coming
  • Booking emails in your words
  • Ticket types

  All 9 bookings and tickets guides

• 

  Check-in

  Scan passes on a phone, find people by name, add walk-ins.

  5 guides

  • Check people in
  • Several phones on one door
  • Walk-ins
  • Check-in on a tablet

  All 5 check-in guides

• 

  Money

  Connect Stripe, refunds, VAT and your membership.

  4 guides

  • Connect Stripe
  • Your membership with the platform
  • Refund someone
  • Add a VAT number

  Open money

• 

  Your website

  Show your events on your own site, styled to match.

  4 guides

  • Add your events to your website
  • Share partner events
  • A search bar or a directory
  • A calendar link for a feed

  Open your website

• 

  People and reports

  Totals, trends and every event’s numbers.

  2 guides

  • Your reports
  • One event’s numbers

  Open people and reports

• 

  Your data and privacy

  Download what is held about you, close your account, use lists fairly.

  3 guides

  • Download your data
  • Using your attendee list
  • Close your account

  Open your data and privacy

Help for someone else: people who go, venues or platform owners and region admins.